You've received your credentials in the mail. Hooray! Next step is registering and activating them before you get to the festival.
1. After installing the official Coachella app, you will need to login to your existing Coachella.com account, or create an account if you do not have an existing account already.
PLEASE NOTE: A Coachella Account allows you to choose your lineup, activate your wristband, and post on the Coachella message board. A Coachella.com Account is not your Festival Ticketing Account (please see HERE for logging into your Festival Ticketing Account) and it will not recognize the login you used to purchase passes, unless you happen to use the same login for both websites (we recommend using separate logins for security). The websites are not related and do not talk to each other.
If you have signed in previously and skipped registration at the time, you can navigate back to the activation page by visiting the Navigation menu in the upper left corner of the app.
2. After logging into your Coachella.com account, you will need to choose which weekend your wristband is before activating it. Then, enter your first and last name, as well as the 6-letter character code on the backside of your wristband RFID chip. You will have to lift the wristband away from the backside of the wristband saddle to view the 6-letter character code. Hit Submit after filling out the three fields to complete the activation process.
Congratulations! You have now registered your wristband and are ready to enter the festival.
If unable to activate through the app -
Please make sure all software is up to date, delete the app and re-download. This should solve the issue.
Wristbands can only be registered to one email, each person should register their wristband to their own information (log out of the app and register a new wristband with a new email).