How can we help?


How do I update my card/make a payment?

If you would like to update your ezPay™ Payment method at any time, please follow the steps below:

  1. Navigate to the website of the festival for which you purchased tickets

  2. Act as if you were going to purchase more passes. This varies depending on the festival, but once you reach the shopping cart the steps are identical.

  3. Once in the shopping cart, click the "Login" tab and login to your account. Make sure to use the same information you used to set up the account originally, whether it be with email or Facebook. 

  4. Click on "My Orders" in the "My Account" tab

  5. Select your order using the order number or date of purchase as reference

  6. Click on the "EZPay Details" link

  7. Make changes to your ezPay™ details such as updating your card, billing address, making a payment, or paying your order off in full. Complete this process by hitting the "Submit" button.


Was this article helpful?
1 out of 11 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.

Pick your festival