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How do I update the name/email/billing address on my account?


Any changes to personal information, such as your name, email, or billing address, can be completed by following the steps below:

Please note that this may not apply to all festivals as some may have a strict policy preventing name changes.

  1. Visit the festival's ticket purchase page (shopping cart)

  2. Click on the "Log In" tab and log into your account





  3. Click on the "My Account" tab

  4. This will bring you to the "Details" section. Make any necessary changes to your name, email, or billing address information and hit "Submit"

 

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