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How do I update the name/email/billing address on my account?

Any changes to personal information, such as your name, email, or billing address, can be completed by following the steps below:


Please note that this may not apply to all festivals as some may have a strict policy preventing name changes. As well, you may be unable to update the email and billing address through your account per policy/security purposes. If you would like assistance, please give us a call. 

1. Visit the festival's shopping cart and click on My Account


2. Enter the information you used when you originally purchased your order, whether it be via email or Facebook, and click "Log In."


3. After logging in, you will see your order history, if you have any previously placed orders. Click on Profile to proceed.


4. This will bring you to the Profile section. Make any necessary changes to your name, email, or phone number and hit Update Account.


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