If you are locked out of your account or can't remember your password, please follow the steps below:
1. Visit the festival's shopping cart and click on My Account
2. Enter the information you used when you originally purchased your order, whether it be via email or Facebook, and click "Log In." If you forgot the password, hit the "Forgot Password?" button
3. After logging in, you will see your order history, if you have any previously placed orders. Click on the Password tab to proceed.
4. Fill out the fields with your current and new password. Click the "Update Password" button and you are all set!