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I completed my Payment Plan and have not yet received my order. When will I receive it?


Festival wristbands are usually shipped 4-6 weeks before the event takes place.

Please keep an eye on your email inbox during this time period, as you will receive a shipping confirmation email with a tracking number you can use to track your package. Please be patient during this time,  as many other orders are being sent out as well!

Print-at-Home tickets are sent out on different dates depending on the event, but are typically released 1-2 weeks before the show. You will receive an email with a link to download your Print-at-Home tickets.

If you still have not received your tickets in the days leading up to the event, don't worry. You can manually resend them to the email address you have on file or download them from your Festival Ticketing account. Click HERE for instructions on how to do so. 

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