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I completed my ezPay™ Payment Plan and have not yet received my order. When will i receive it?


Festival tickets are usually released 4-6 weeks before the event takes place.

If your credentials are being mailed to you, please keep an eye on your email inbox during this time period. You will receive a shipping confirmation email containing a tracking number you can use to follow your order along its journey to you. Please be patient during this time period as many other orders are being sent out as well!

If your tickets are Print-at-Home, please keep an eye on your email inbox during this time period as well. You will receive an email with a link to download your Print-at-Home tickets. If you still have not received your tickets in the days leading up to the event not to fear! You can resend them to the email on file manually or download them from your account as well. Click HERE for instructions on how to do so. 

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