How can we help?

Follow

Can I change the date of my automatic withdrawal?


When purchasing tickets through the ezPay™ payment plan, the automatic withdrawal date is based on the original date of purchase. The next payment will be automatically processed 1 month plus a day from the first payment.

For example, if a customer places their order on the 1st of January, the next payment will be processed the 2nd of February, followed by the 2nd of March. This cannot be updated or changed.

Please note that it is YOUR responsibility to make sure payments are going through. Please click HERE to view information regarding updating payment information. 

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.

Pick your festival