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I never received my order confirmation. How do I resend it?


If you would like to resend your order confirmation, please follow the steps below:

  1. Navigate to the website of the Festival for which you purchased tickets, and act as if you were going to purchase tickets. (This will vary depending on the website, but once you reach the shopping cart the steps are identical)



  2. This will bring you to the Festival's shopping cart, shown below.



  3. Click on the "Log In" tab and login to your account





  4. Click on "My Orders" in the "My Account" tab



  5. Select your order using the order number and/or date of purchase as reference



  6. Select "Print Receipt" if you would like a printable version of your confirmation, or "Email Receipt" if you would like to resend your confirmation to the email on file.


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