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DESERT TRIP: How do I find my order and/or tracking number?

 

If you would like to view your order history or tracking details, please follow the steps below:

1. Navigate to the Desert Trip main page, which is available HERE.

2. Click on the "Passes" option in the menu on top of the page.

 

 

3. This will bring you to the "Passes" page. You will see a "Purchase Weekend 1" button and a "Purchase Weekend 2" button for American Express customers. Whether you are an American Express purchaser or not, you will click on whichever button corresponds to the weekend you purchased.

 

 

4. This will bring you to the Desert Trip shopping cart. Click the "Login" bar towards the bottom of the page and enter your email address and password.

 

 

5. After logging in, you will be directed to the "My Account" section. At the top of that section, click the "My Orders" button.

 

 

6. Select your order using the order number and/or date of purchase as reference

 

 

7. After clicking on the order, you will be able to see the Status Information, Shipping Details, and Item Details associated with your order.

 

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