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New Orleans Jazz & Heritage Festival: How do I access my account information?


Access to your account information, such as your name, order history, phone number, and password, can be completed by following the steps below:

1. Visit the festival's shopping cart and click on My Account

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2. Enter the information you used when you originally purchased your order, whether it be via email or Facebook, and click "Log In." If you forgot your password, click on the Forgot Password? link to be sent an email with instructions on resetting your password.

IF YOU LOGGED IN THROUGH FACEBOOK, YOUR ACCOUNT IS MANAGED THROUGH FACEBOOK. PLEASE MAKE UPDATES (EMAIL, PASSWORD) IN THAT APPLICATION IF YOU WISH TO APPLY THEM TO YOUR FESTIVAL TICKETING ACCOUNT.


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3. After logging in, you will see your order history, if you have any previously placed orders. From here you can navigate to different details about your account. The Profile section allows you to update account information, and the Password section allows you to change your password.

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